Privacy Policy

Last Updated: March 29, 2025

At Pickapot, we’re all about planting joy and creativity—and that includes keeping your personal information safe while you craft your garden masterpieces! This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, shop in-store, or join our community. By using our services, you agree to the practices described below.

We collect information to help make your Pickapot experience as delightful as possible. Here’s what we might gather:

• Personal Information: When you place an order, sign up for our Pickapot Post subscription, or purchase a gift card, we may collect your name, email address, phone number, shipping address, and payment details.
• Customization Details: If you create a Pickapot experience (like choosing a pot, succulent, or rocks), we keep track of your selections to fulfill your order.
• Website Usage: We use cookies and similar tools to collect data like your IP address, browser type, and pages you visit on our site to improve your experience.
• Communication: If you reach out to us via email, social media, or our contact form, we’ll keep a record of our chats to better assist you.

We use your information to help you pot up some joy and to keep our garden growing! Specifically, we may use it to:

• Process and ship your orders (like your Country Crocks 'n Rocks or Pint-Sized Pots 'n Rocks).
• Send you updates about your order, new products, or special offers (don’t worry, you can opt out anytime!).
• Personalize your experience by recommending pots or succulents you might love.
• Improve our website and services by analyzing how you interact with us.
• Respond to your questions or requests with a sprinkle of Pickapot magic.

We don’t sell your information—your trust is too important to us! We only share your data when necessary, such as:

• With trusted partners who help us run our business, like shipping companies (to deliver your Pickapot goodies) or payment processors (to handle your transactions securely).
• If required by law, such as to comply with a legal request or protect our rights.
• In the case of a business transfer (like a merger or acquisition), but we’ll let you know if that happens.

You’re in control of your information! Here’s how you can manage it:

• Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email.
• Access or Update: Want to see or update your info? Contact us at [insert email], and we’ll help you out.
• Cookies: You can adjust your browser settings to refuse cookies, but this might affect how our site works for you.

We take security seriously to keep your data safe from unauthorized access, loss, or misuse. We use industry-standard measures like encryption for payment processing and secure servers to store your information. However, no system is 100% secure, so we encourage you to keep your account details private.

Pickapot experiences are recommended for ages 4 and up, making them a fun activity for kids and adults alike! However, our online services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If a child under 13 is using our services (such as ordering a Pickapot experience), we require a parent or guardian to provide their information for the transaction. If we learn that we’ve collected personal information from a child under 13 without parental consent, we will delete it promptly. Parents or guardians can contact us at [insert email] with any questions or to review, update, or delete their child’s information.

Our website may include links to third-party sites (like social media or payment processors). We’re not responsible for their privacy practices, so please review their policies if you click through.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We’ll notify you by posting the updated policy on our website with a new “Last Updated” date. Check back occasionally to stay in the loop!

Have questions about your privacy or how we handle your information? We’re here to help! Reach out to us at:
📧 [Insert email address]
📍 1111 6th Ave Ste 550, PMB 683193, San Diego, CA 92101
📞 949-678-3041

Thank you for trusting Pickapot to be part of your creative journey. Let’s keep planting joy, one pot at a time!